All items that been delivered have 7 calendar days return and refund policy with below terms and conditions:
- Items receive is faulty/damage by courier (Need to provide video of unboxing as proof of damage)
- Items receive are incomplete/missing (Need to provide video of unboxing as proof on incomplete/missing items)
- Customer didn’t receive the items within 7 working days from the date of ship out
Cancellation of order due to change of mind will not be entertain.
All sales are FINAL. No returns or exchange. Exceptions will be permitted, however it is case to case basis.
To avoid ordering wrong items, please do chat with us by whatsapp before making your purchase for any enquiry.
Thank you
Regards,
Nas from Purrfect Guard